Reschedule a collection

How to Cancel and Reschedule a Book Collection: A Step-by-Step Guide
Written by Social Pottery
Updated 1 year ago

Canceling and rescheduling a book collection is a simple and straightforward process. You don't need to worry about the rescheduling part; you can simply cancel the current collection and then book a new one for a day that suits you. Here's how to do it:

Step 1: Locate Your Confirmation Email

Find the confirmation email you received when you first booked the collection. This email should be in the inbox of the email account you used to book the collection. If you cannot find it, make sure to check your spam or junk mail folder.

Step 2: Open the Email

Open the confirmation email. It contains details of your booking, including date, time, and the link to order details.

Step 3: Find the Cancel Button

Scroll to the bottom of the order details page. You will find a button labeled "Cancel." Click on that button. A new page or a pop-up window might appear asking you to confirm the cancellation. If so, confirm that you wish to cancel the collection.

Step 4: Book a New Collection

Now that you have canceled the previous collection, you can book a new one. Go back to the booking collection page https://booklondon.socialpottery.com/pickup/, on the website where you initially made the booking. Choose a new date and time that suits you, and follow the process as you did the first time to book the new collection.

That's it! You've successfully canceled and rescheduled your book collection. Remember, you can repeat this process anytime your plans change.

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